Privacy Policy
Last updated: April 2025
Who we are
Frank Cover is an independent insurance brokerage operated by Gavin Dyer, AIC-licensed in Alberta (Life Licence M-124004-SP-2025; A&S Licence Q-124004-SP-2025). Our website is frankcover.ca. You can reach us at hello@frankcover.ca or (403) 536-6897.
Information we collect
When you submit a quote request or contact form, we collect your name, email address, and phone number. We also collect basic usage data through Google Analytics (anonymised) and Google Tag Manager to understand how visitors use our site.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How we use your information
- To respond to your insurance enquiry and provide a quote
- To follow up on your application if you proceed with coverage
- To send relevant information about your policy (if one is placed)
- To improve our website and understand how visitors find us
Cookies
We use Google Analytics and Google Tag Manager cookies to understand site traffic. These cookies do not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Your rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@frankcover.ca.
Data retention
We retain your contact information only as long as necessary to provide the service you requested or as required by applicable law and regulatory requirements (AIC).
Contact
Questions about this policy? Email hello@frankcover.ca or write to Frank Cover, Calgary, AB.